Comcast/Xfinity sporadic internet outages

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  #46  
Old 04-25-2022, 09:14 PM
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Nucky Nucky is offline
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I asked for $50 because I told them I was in the home stretch of finishing my income taxes when the system went out. They offered $10 I again asked for $50 and they offered $20. I took it. I just hope they do send the Email Confirmation they promised. We shall see. Sounds like my offer trumps everyone else's cyphering. It's fair I think as long as they don't get away for free.
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Old 04-25-2022, 10:19 PM
OrangeBlossomBaby OrangeBlossomBaby is offline
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Originally Posted by Nucky View Post
Supposed to get a $20 credit. The Email is supposed to show up tomorrow.

I had just posted a wonderfully positive and true statement about our experience in Florida with Xfinity being so great. Within the hour we were wiped out by this outage. I had to talk to my wifey, she really is a very nice person. I'm going to talk to her again tomorrow.

I just finished signing up for HBOMAX to watch The Batman and Alfred kick out the Xfinity plug.

I'm just thinking about the Starlink system. We'll see. I really don't care about the extra money, I do care about sitting here with only a little phone service for several hours. Not good. My son has Starlink and I want to see it and try it before I buy it.
Why would you have only a little phone service? I'm on a data plan for my cellular service (it's a shared plan with hubby and a relative who doesn't live here), and we never hit the data cap. I read my book, I can watch TV, listen to music, browse the internet, order take-out, stream videos - all on my cell phone. Yes it's a small screen but it's a lot more than just a phone.
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Old 04-25-2022, 11:10 PM
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Our phones ������ did not work within the walls of our home. Only one number worked and that was Xfinity Mobile. They transferred me to Xfinity Internet. I got the estimated time of repair. I tried calling my wife’s number from my phone and my phone from her phone. No other phone numbers would complete the call either. So my phone made one call and worked a little. If I went outside I could call anyone. The internet didn’t work anywhere inside or out. It was bad timing ⏱ because we were trying to help with arranging the viewing at a funeral home for a friend in Jersey. I still like Xfinity, hopefully this was a blip.
  #49  
Old 04-26-2022, 12:15 AM
PJ_Smiley PJ_Smiley is offline
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Nucky, If your iPhone was set up like mine, it was trying to connect with your WiFi router inside your house. With WiFi and internet not working the cell phone could not do much. I went to settings and turned WiFi off and then I was able to use search engine and link to websites including Xfinity (which is how I found out about outage). When the connection came back up, I turned WiFi back on in settings on iPhone.
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Old 04-26-2022, 01:21 AM
MorTech MorTech is offline
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This is totally unexceptable...Wherez muh Hayes 1200?
  #51  
Old 04-26-2022, 04:19 AM
Debfrommaine Debfrommaine is offline
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Originally Posted by Michael G. View Post
Seriously???
Yes, I couldn't believe it myself. I tested the waters a month ago, same question, same price.
  #52  
Old 04-26-2022, 04:20 AM
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Internet was down in my home for a couple of hours. Fist time in 6 months, but I own my modem and have Xfinity internet. It's been very good till yesterday. That's when I'm happy to have a cell phone and a roof antenna for my TV.
  #53  
Old 04-26-2022, 04:31 AM
richardc1947 richardc1947 is offline
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If your problem has been internet outage, “cutting the cord” will not help as that only does away with the tv portion. You will still need internet access for any streaming service. If you truly want to do away with internet, your only alternative will be over the air antenna for tv, and, of course, no internet access. Maybe you should look for a different internet provider instead.
  #54  
Old 04-26-2022, 04:59 AM
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Originally Posted by billethkid View Post
For the past week the internet has been intermittent almost every day.
Their recording acknowledges a problem in "our area" and announces a fix by date which does not happen.

Yesterday was the worst day with an estimated fix by 10:40 PM......maybe!!!!!!! Seems to be working this morning.....for now.

Fast approaching cutting the cord time as soon as a suitable alternative is found.

I know our neighborhood is affected....anybody else having current service interruptions?
yesterday. About 5 hrs. Good negotiating point when you want to go elsewhere.
Judo not karate
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Old 04-26-2022, 05:00 AM
thevillages2013 thevillages2013 is offline
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Originally Posted by Babubhat View Post
Even out in San Francisco
Homeless person turned a cable hub into an outhouse
  #56  
Old 04-26-2022, 05:08 AM
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Quote:
Originally Posted by billethkid View Post
For the past week the internet has been intermittent almost every day.
Their recording acknowledges a problem in "our area" and announces a fix by date which does not happen.

Yesterday was the worst day with an estimated fix by 10:40 PM......maybe!!!!!!! Seems to be working this morning.....for now.

Fast approaching cutting the cord time as soon as a suitable alternative is found.

I know our neighborhood is affected....anybody else having current service interruptions?
Yes, our internet stopped working about 3:45 pm yesterday. No problems on our end. Couldn’t get through on phone, there was a message on site after having to log on from somewhere else that it was down likely until 4:30 am the next morn! Crazy. It did go online by 7:30 pm or so. Still. That shouldn’t be happening. Not sure what they are doing.
  #57  
Old 04-26-2022, 05:08 AM
thevillages2013 thevillages2013 is offline
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Originally Posted by Stu from NYC View Post
Is the inconvenience of no tv or internet not worth anything?
What about the pain and suffering! My wife was twitching like a meth addict that needed a fix for four hours. She used the hotspot on her phone but that is kinda slow.
  #58  
Old 04-26-2022, 05:10 AM
Worldseries27 Worldseries27 is offline
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Originally Posted by thevillages2013 View Post
homeless person turned a cable hub into an outhouse
someone ,idk, once said,
" love thy neighbor"
  #59  
Old 04-26-2022, 05:51 AM
Oneiric Oneiric is offline
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Yesterday, April 25, Xfinity outage of internet and cable from 4 pm to 8 pm in our Pinellas neighborhood.
  #60  
Old 04-26-2022, 06:15 AM
GizmoWhiskers
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Quote:
Originally Posted by billethkid View Post
For the past week the internet has been intermittent almost every day.
Their recording acknowledges a problem in "our area" and announces a fix by date which does not happen.

Yesterday was the worst day with an estimated fix by 10:40 PM......maybe!!!!!!! Seems to be working this morning.....for now.

Fast approaching cutting the cord time as soon as a suitable alternative is found.

I know our neighborhood is affected....anybody else having current service interruptions?
Most likely due to the "cities" being built in TV south of 44 and xfinity adding services now that houses are going in. Rome being built at lightening speeds. I have wondered why Spectrum isn't an option for cable and internet... what am I missing here? Wildwood has it but TV not. Seems like an xfinity monopoly (?).
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