[ltcdfancher]

Greetings,

As I understand, new homes down in the Well Point area come pre-wired with Centric Fiber. Does anyone have experience with this company? Uptime? Value-for-money? Customer service?

Also, I’d appreciate any insight into owner-installed routers and wireless access points behind the Centric demarcation line.

My wife and I will move in towards the later half of March and the equipment in our current home is a few years old and I’m considering upgrades.

Thank you!

[jimhoward]

I have Centric fiber in my new Shady Brook house and have found them to be great. Yes, the new houses in the south come pre-wired. The gateway is already in your garage. In fact the internet is already on, you just need the network password which they give you instantly when you sign up. So you are up and running 5 minutes after you walk into your new house.

They claim 1 GPS speed and I have measured 650 MPS download and 450 MPS upload speed. Those speeds are likely limited by my devices. So it is quite good.

The cost is $65/month which I consider to be a raging bargain. It is much less than what I have paid for similar service in other houses in the north. Further if you want still fast but not the fastest service you can get it even cheaper.

[ResQme]

Originally Posted by ltcdfancher

Greetings,

As I understand, new homes down in the Well Point area come pre-wired with Centric Fiber. Does anyone have experience with this company? Uptime? Value-for-money? Customer service?

Also, I’d appreciate any insight into owner-installed routers and wireless access points behind the Centric demarcation line.

My wife and I will move in towards the later half of March and the equipment in our current home is a few years old and I’m considering upgrades.

Thank you!

Centric Fiber 1GB/s internet is $65; 100MB/s is $40. I wish they had another option in between - like 500MB/s. From asking neighbors (I haven't moved in yet,) everyone seems to be satisfied with the reliability. The Centric pricing, compared to Xfinity and Spectrum, is a bit lower, too, but goes up when you add their optional Set-top boxes and remotes (I would need 4 sets.) I might try YouTube TV first since they have a free trial.

[CarlR33]

I have not heard anything bad about them looking at past posts here and on FB. With internet providers, try it and see if you like it and if not get someone else. I was with Spectrum up north, became pricy and unreliable then come down here and end up getting them due to low cost, etc.

[ltcdfancher]

Great news. Thank you. To be sure that I understand, Centric service is active on the closing date. There is an operational fiber modem in the low-voltage panel with a single(?) Ethernet port into which I can connect any wireless access points, etc. Or do I interface with Centric at the over-kitchen cabinet data point?
(It doesn’t matter where really; I’m just trying to manage my own expectations.)

[ResQme]

Originally Posted by ltcdfancher

Great news. Thank you. To be sure that I understand, Centric service is active on the closing date. There is an operational fiber modem in the low-voltage panel with a single(?) Ethernet port into which I can connect any wireless access points, etc. Or do I interface with Centric at the over-kitchen cabinet data point?
(It doesn’t matter where really; I’m just trying to manage my own expectations.)

I don't know about your home build, but I think the norm is a LVP panel in the garage. Centric will provide a "free" router. They sell an overpriced switch (I bought my own.) I'm also planning on using my own router since I have specialized security needs. So you will need to supply a network switch (unless you are not planning on using any hard-wire.) You need to contact Centric to open an account and start your service on your closing date (centricfiber.com)

[MorTech]

So, is this right? Centric provides a fiber to ethernet gateway and ethernet multi-port switch in the low voltage box in the garage that provides DHCP...There are cat8 ethernet drops from the garage box to the house room outlets so that you can connect a wifi access point somewhere in the house?

[ColtsFan]

Welcome to The Villages. You will love it here. Always something to do and a lot of people to meet. Get ready for having a lot of fun.

[ToddS]

Originally Posted by MorTech

So, is this right? Centric provides a fiber to ethernet gateway and ethernet multi-port switch in the low voltage box in the garage that provides DHCP...There are cat8 ethernet drops from the garage box to the house room outlets so that you can connect a wifi access point somewhere in the house?

Centric brings fiber into a casset in the white panel in garage and then from there the modem/router above the fridge cabinet. There is no switch for the cat6 Ethernet lines unless you had a pool built with home. In that case T&D Pools would install one for their equipment needs.

[ltcdfancher]

This is my understanding also; Centric provides a single Ethernet port only. Other downstream devices provided by others.

[rsmurano]

Always get a fibre network if available. Centric or any other internet provider will not build your internal network, that would be your doing. The cat 5 cables in your house will not be terminated in the interior rooms nor in the network panel in the garage. A friend of mine just moved in the area and this is how his house was wired with centric. I told him he would need to terminate all the cat 5/6 cables and buy a 8 port switch. He hired centric to perform this work.
If possible, use a wired connection if possible over wifi. I use 4 mesh network routers in my house to get coverage in every room and area in the house.
The poster above mentioned getting 600Mb speeds, this could be bad or good. To test the internet speed, you need to hook up a newer pc/Mac to the router and run a speed test. If you do this and get 600Mb, that is very low and you need to call them. The minimum wired speeds should be in the 900+Mb speed. If you got 600Mb using WiFi, that’s not to bad. If you build a better internal wifi network, you can get up to 800Mb

[BoneLakeBennie]

We're in Newell and have been running with Centric for almost 2 years now. There have been very few internet service interruptions. I only recall one time. I recall people reporting issues with the television service, but we use YouTube TV, so I have no experience with the TV side of Centric.
As others have mentioned, there is a modem and wireless router located above the fridge. I wanted wired access for the computer so installed a 8 port switch in the LVP in the garage. Since it's a standard Leviton panel, accessories, such shelves, are available.
There is a single ethernet cable poking through the junction box above the fridge. I added a jack to it and a short patch cord cable to connect to the Centric provided router. I then added jack connectors to all the cables in the LVP and connected them to the 8 port switch. You could pay Galaxy (contractor that wires the homes when built) or Centric to do the same.
From my computer, I'm seeing almost 900Mbps upload/download speeds.
Wifi signals throughout the house are decent. If needed, you could ask Centric to increase the wifi signal strength. By default, they turn it down since the houses here are so close together. They have a local office off of 466a and have been very responsive when I've stopped by their office or emailed them.
Regarding the

[GinaTalk]

I find Centric to be fast and reliable. The equipment is hidden away above the kitchen cabinet over the fridge. If a reset is needed, it is done by flipping the breaker in the garage, but I have not had to do that. It's very convenient that the account is all set when you get here and all I did was change the WiFi name from the street address and reset password. At $65, the service is actually $25 more than what I was paying Comcast for 500mbps, which was more than sufficient for my needs. I continue to look around for deals, but it was nice to have one thing taken off my to-do list by having this all set when I arrived.

[bshuler]

You should get contacted by Centric by phone before you move in. But it will be hooked up when you move in. Your address will be used for network name and password (revealed in your refrigerator).
Choose the 100mb, $45 plan (I had to ask for it). I have never wished I had more speed. I stream everything - no buffering/lag. Ever.

On my new 3 bedroom in Shady Brook there are 3 developer installed internet LAN outlets: in the Master bedroom, TV wall, and Lanai.
Most people don’t bother with the LAN wall connectors and you probably don’t need them. For this reason TV doesn’t spend the $20 to build it out. You can have a nerd come to your house from Centric for $150 to do the job.

[Bridget Staunton]

Can you tell me what modem is compatible with Quantum, we need to purchase one or if you could, let me know how to contact you. Thanks a million. We tried to have someone come to house they said didn’t know anything about fiber