[Bunny1]

This am I received an email from Xfinity involving a data breach with instructions. Citrix a software provider had a security breach of users personal info in Oct 2023. My email was very lengthy and gave Xfinity numbers and web site to go to. Called the number to verify information. Yes, this was sent by Xfinity. We changed our password as instructed. Has anyone else received this email?
Googled this also and found many news reports on this breach.

[tophcfa]

Yup, it definitely happened. Changed our password and got a phishing email looking for updated credit card information from an Xfinity imposter that went straight to junk. Be careful out there. Not to cross thread, but I can’t believe how many misguided folks are out there that support moving to a cashless society. The incredible amount of data theft going on is very dangerous stuff! I feel much more confident and safer defending my cash than I do with electronic data.

[villagetinker]

We saw the initial news article, then got the email several days later, but I had already changed our password. I guess I am lucky(??), this is around the 10th time I have been the victim of a data breach. I am currently under several years of free fraud monitoring.

[Velvet]

I didn’t receive an email but when I talked to Comcast because a package added, Now TV, which they said would be added free if I upgrade something, but was actually billed for it anyways. To go into my account I had to change my password.

[MrFlorida]

No email. But when I accessed my account, they made me change my password.

[Bill14564]

From the notice on the Xfinity webpage:

The next time you login to your Xfinity account, you will be prompted to change your password, if you haven’t been asked to do so already.

[asianthree]

Got the email before Christmas, even though we haven’t had xfinity since 2/2023

[Altavia]

Potentially all of a users security info was compromised.

Unique passwords and a password manager are your friend.

[Stu from NYC]

We got a letter and have changed our password and shortly we will look at xfinity in our rear view mirror

[AZ SLIM]

Originally Posted by Bunny1

This am I received an email from Xfinity involving a data breach with instructions. Citrix a software provider had a security breach of users personal info in Oct 2023. My email was very lengthy and gave Xfinity numbers and web site to go to. Called the number to verify information. Yes, this was sent by Xfinity. We changed our password as instructed. Has anyone else received this email?
Googled this also and found many news reports on this breach.

I am flat out sick and tired of all these data breaches. Companies require us to use electronic systems but then don't provide adequate protection because they don't want to pay for the best. I wish there was some type of recourse for their failure to protect our info. I'M MAD AS HELL AND I'M NOT GOING TO TAKE IT ANYMORE! .......(there, I said it. I think I'll go have another cup of coffee and relax the rest of the day)

[bowlingal]

I received that e-mail yesterday and printed it out ( only 2 pages) so I have all the info needed in case I need to notify these credit companies in the future. Also changed my password several weeks ago.

Get out that password notebook to update often. Lots of data breaches and cyber attacks will be coming. These attacks are going to be the new chaos "normal" for 2024 according to the powers that be that somehow always know these things.

Expanding on breaches, it's a good thing we have our roundabouts in T V and not so many red lights directed by cyber power grids. T V 4-way stops at Sumter Landing create "doe-eyed" looks of confusion. Don't even want to imagine outside of the bubble red lights going to 4-way stop status due to a cyber event with no first responder assistance available.

Happy to be living in the best bubble ever!

(topcfha agree. Wizzard of Oz run cyber $, no thanks)

[JWinATL]

Originally Posted by Bunny1

This am I received an email from Xfinity involving a data breach with instructions. Citrix a software provider had a security breach of users personal info in Oct 2023. My email was very lengthy and gave Xfinity numbers and web site to go to. Called the number to verify information. Yes, this was sent by Xfinity. We changed our password as instructed. Has anyone else received this email?
Googled this also and found many news reports on this breach.

I changed a while ago. What do these people get out of it?

[JGibson]

Did the data breach include credit card information?

[Bill14564]

Originally Posted by JGibson

Did the data breach include credit card information?

It would be best to read the Xfinity announcement.

Part of it reads:

What Information Was Involved? On December 6, 2023, we concluded that the information included usernames and hashed passwords. For some customers, other information was also included, such as names, contact information, last four digits of social security numbers, dates of birth and/or secret questions and answers. However, our data analysis is continuing, and we will provide additional notices as appropriate.