[True Blue]

Just had a bizarre and unnerving experience at the Lighthouse Point Bar & Grill. Was followed out of the restaurant to my car and threatened by a woman named Nicole who says she’s the manager and owner. Trying to find out who might care to hear my complaint. Maybe nobody but it was a bit scary. All over the fact that she got called out over their newspaper ads for $5.99 fish & chips lunch special that doesn’t say dine in only.

[tophcfa]

Originally Posted by True Blue

Just had a bizarre and unnerving experience at the Lighthouse Point Bar & Grill. Was followed out of the restaurant to my car and threatened by a woman named Nicole who says she’s the manager and owner. Trying to find out who might care to hear my complaint. Maybe nobody but it was a bit scary. All over the fact that she got called out over their newspaper ads for $5.99 fish & chips lunch special that doesn’t say dine in only.

Not sure who owns the place, but it sure has gone down hill over the last couple years. Used to be a go to place for us, not any more.

[ex34449]

You got someone so riled up over 5 bucks they followed you out the door? There's 3 sides to every story.

[vintageogauge]

If I was threatened I would call the cops rather than post something online,.

[True Blue]

Originally Posted by ex34449

You got someone so riled up over 5 bucks they followed you out the door? There's 3 sides to every story.

Nope, she was riled up before she even “talked” to me. I didn’t expect her to honor it once I was told it was dine in only. My only ask was that they correct the newspaper ad to say “dine in only”. She was completely unreasonable and wouldn’t stop talking. When I walked out she followed me talking the entire time. Walked right behind me to my car. Faked taking a picture of my license plate and said she was calling the cops. Nothing to call about! Faked she was on her phone. She was so unreasonable I didn’t know what she would do. Got in my car and left. I now know she did not call the police. Of course not. It may be her parents or Mom who owns the restaurant. Would explain her very arrogant attitude.

[True Blue]

Originally Posted by vintageogauge

If I was threatened I would call the cops rather than post something online,.

I did call the police. She said she called them and faked being on the phone. The police have no record. I was worried about what lies she may have said and would the police show up at my door. The police said anyone can follow anyone. It’s not a crime until the touch you. I was surprised by that.

[Keefelane66]

Originally Posted by True Blue

Just had a bizarre and unnerving experience at the Lighthouse Point Bar & Grill. Was followed out of the restaurant to my car and threatened by a woman named Nicole who says she’s the manager and owner. Trying to find out who might care to hear my complaint. Maybe nobody but it was a bit scary. All over the fact that she got called out over their newspaper ads for $5.99 fish & chips lunch special that doesn’t say dine in only.

John and Maureen McIntyre Own The Lighthouse along with Augustinian 1812 House in Spanish Springs unless they have sold it but that’s what I found on Facebook.

[True Blue]

Originally Posted by Keefelane66

John and Maureen McIntyre Own The Lighthouse along with Augustinian 1812 House in Spanish Springs unless they have sold it but that’s what I found on Facebook.

Awesome! Thank you. It was so bizarre. Clearly she is having a bad day (or life). She was so unreasonable with no customer service skills at all. All she had to do was say “you’re right. I’ll correct the ad right away”. That didn’t happen - at all!

[bagboy]

That family ( McIntyre) has been involved with The Lighthouse restaurant for at least 14 years that I'm aware of, without any incident like this reported anywhere. To say I'm skeptical of the facts as portrayed by the OP is an understatement.

[True Blue]

Originally Posted by bagboy

That family ( McIntyre) has been involved with The Lighthouse restaurant for at least 14 years that I'm aware of, without any incident like this reported anywhere. To say I'm skeptical of the facts as portrayed by the OP is an understatement.

Sorry you doubt me. I really wish it wasn’t true but it did happen. My post didn’t ask if anyone believes me. I was just trying to track down the owner info. I’m guessing she is their daughter so any complaint on my behalf I’m sure won’t be heard. I’m still shaking me head at how she reacted. All I can tell you is it happened. It was very bizarre and unnerving. I’m guessing she was having a bad day and that I wasn’t the only person who wanted to order to go. She probably had it with being asked that question and I took the brunt of it. If you look at their ad in the newspaper it doesn’t say anything about dine in only for their lunch special. That was my only suggestion was that she change the ad to reflect the accuracy. She didn’t want to hear anything.

[True Blue]

Originally Posted by bagboy

That family ( McIntyre) has been involved with The Lighthouse restaurant for at least 14 years that I'm aware of, without any incident like this reported anywhere. To say I'm skeptical of the facts as portrayed by the OP is an understatement.

And just curious how you would know that there haven’t been any complaints like this?

[Taltarzac725]

Originally Posted by True Blue

Sorry you doubt me. I really wish it wasn’t true but it did happen. My post didn’t ask if anyone believes me. I was just trying to track down the owner info. I’m guessing she is their daughter so any complaint on my behalf I’m sure won’t be heard. I’m still shaking me head at how she reacted. All I can tell you is it happened. It was very bizarre and unnerving. I’m guessing she was having a bad day and that I wasn’t the only person who wanted to order to go. She probably had it with being asked that question and I took the brunt of it. If you look at their ad in the newspaper it doesn’t say anything about dine in only for their lunch special. That was my only suggestion was that she change the ad to reflect the accuracy. She didn’t want to hear anything.

Sorry that happened to you.

[Ele201]

Originally Posted by True Blue

I did call the police. She said she called them and faked being on the phone. The police have no record. I was worried about what lies she may have said and would the police show up at my door. The police said anyone can follow anyone. It’s not a crime until the touch you. I was surprised by that.

The police aren’t going to get involved with an incident like this. They have to deal with much more serious incidents, such as burglaries. So they’re not getting involved because a restaurant manager followed you to your car. If she followed you home, that could be considered stalking.

As far as the incident itself, I do understand how you feel. The manager wasn’t gracious about your complaint. That’s just the lack of etiquette that I’ve also seen on the part of restaurant servers and managers in today’s world.

Having said that, I respectfully disagree with your complaint. If I saw an ad which stated “lunch special $5.99 for fish and chips,” I would assume that meant dine-in. Restaurant specials often apply to dine-in only, not take out. I don’t think you should have made an issue out of it. Why not enjoy the fish and chips at a table or the bar area?

[Worldseries27]

Whatever the facts are, the grievance has been aired and kind of sure owners will hear about it from their acquaintances

[Vikingjunior]

What is the purpose of dine in only? So you buy beverages which you can just order water. A tip? I just don't get why it would be dine in only, I don't see their angle.