[Buckeyephan]

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

[Jayhawk]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

They have other locations, all accessible by cart.

[Spepper]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

Call Todd Casey. Comes to your house. Nice honest guy.

[villagetinker]

Have used both Todd Casey and Willies, and would recommend both.

[Dan9871]

Call Golf Cart Guy, Henry Leon. 352-805-0450

He comes to you.

[N44125]

We’ve used Willy’s for years. Honest, knowledgeable, prompt…they come to you. 352.255.1369

[Dana1963]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

Try Wayne Cheesman Golfcart Sales & Service (village resident) shop in Lady Lake
(561) 427-8960

[Rwirish]

So many issues, wonder how we all get thru each day?

[Joanne19335]

Originally Posted by Jayhawk

They have other locations, all accessible by cart.

My cart has a five year warranty, so I have to go to Villages Golf Carts. I always make my appointment in person. I can never get anyone on the phone. You may want to try doing this.

[LateBoomer]

they are overwhelmed with demand as compared to their capacity. it's not like a car dealership. You might look into other repair services including the ones that will come to your house, warranty or not. if it's that critical.

by the way, I have the same problem with scheduling my doctors - they are full up way in advance. It's pure supply and demand. I don't consider my doctors incompetent because their calendars are full

[Girlcopper]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

So, if its ridiculous, why didnt you go to another location? You cant blame a company for lousy service and then keep patronizing them

[DaleDivine]

Originally Posted by Joanne19335

My cart has a five year warranty, so I have to go to Villages Golf Carts. I always make my appointment in person. I can never get anyone on the phone. You may want to try doing this.

Warranty for golf cart is like a car warranty, you don't have to go to the dealership for work. Just keep your receipt...

[NoMo50]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

Did you buy your golf car from them? They do give priority to those who purchase from them. I have not had the problem you describe. I called them last week because my cart was making a squealing noise. They got me in the next day, and replaced the secondary clutch and drive belt (warranty) while I waited. I cannot ask for more than that. This was at the Magnolia Plaza shop.

[Bridget Staunton]

Call Todd Casey he is wonderful, comes to your house

[richs631]

There are many other reliable golf cart technicians that will come to your house. PS these other guys are much better techs. Personally I would never have my cart serviced by the villages golf carts