[Lottoguy]

My wife and I are enrolled with United Healthcare The Villages. Part of our benefit is we each get $215.00 a quarter to use at Walgreens, Publix, WinnDixie and Walmart.
With this card we can buy groceries that are considered healthy products. Which means no alcohol, sweets, etc.
The problem is at the register (Publix) after we shop for our items we are told there is no credit on the card. Even though we know we have more then enough to purchase the items.
Has anyone else have this problem and if so how did you correct it? We have activated the card on their web site so that is not the problem.

[Keefelane66]

Call United Healthcare The Villages.

[JohnN]

We only use it for Wal-Mart online orders specifically because of things like that - and we have no problem.
Good luck contacting United Healthcare, sometimes they come up heads, sometimes tails, you never know.

[Happydaz]

The UHC card I believe is for healthcare related “Over The Counter” (OTC) products only. They have a catalog you can order from or you can shop in CVS, Walgreens, etc., for approved OTC products. I believe The Villages plan does not include groceries.

[shut the front door]

$215 each? Wow! My spouse only gets $40!

[Arlington2]

The UCard has 2 parts: 1) the $215 quaterly OTC and 2) reward points for up to $135 annualy for various activities and medical visits and flu shots. The OTC can only be used for non-food items, but the reward points can be used for eligibe food purchases. You need to go to the UHC site to register for the reward points.

[MX rider]

Make sure your card is activated. My wife used hers at Walgreens with no issue. Only certain otc products qualify.

[coralway]

Up North, I use it at Shop Rite for regular grocery shopping, if you go to the UHC website and enter your zip code, an area map will show you which stores will accept your card.

[OrangeBlossomBaby]

I have Florida Blue and we get Better You Strides credit. It can be used at those supermarkets, but not for food. Only for OTC and medical supplies like bandaids, first aid cream, prescriptions at the store pharmacy, rubbing alcohol, etc.

[Lottoguy]

They only have a virtual assistant. Who told me my card is active.

[Lottoguy]

It's been hit and miss at Walgreens. Sometimes they take it and other times they tell me no credit found on card. But, I know I have money on the card. You can use if for various items that are at Public and Walmart groceries.

[Lottoguy]

I went through all the steps on the Walmart online store. When I went to put in my order for my Ucard they would not take it. They need to scan the bar code in the store. Online they DO NOT have that feature. Or am I missing something online that you know something about? Thanks in advance.

[Arlington2]

Originally Posted by Lottoguy

I went through all the steps on the Walmart online store. When I went to put in my order for my Ucard they would not take it. They need to scan the bar code in the store. Online they DO NOT have that feature. Or am I missing something online that you know something about? Thanks in advance.

For Walmart online you need to enter the number as payment by gift card. I have found only rewards funds are accepted online - no OTC.

[PugMom]

Originally Posted by Lottoguy

My wife and I are enrolled with United Healthcare The Villages. Part of our benefit is we each get $215.00 a quarter to use at Walgreens, Publix, WinnDixie and Walmart.
With this card we can buy groceries that are considered healthy products. Which means no alcohol, sweets, etc.
The problem is at the register (Publix) after we shop for our items we are told there is no credit on the card. Even though we know we have more then enough to purchase the items.
Has anyone else have this problem and if so how did you correct it? We have activated the card on their web site so that is not the problem.

you need to order it from the United website itself. i made the same mistake, but i didnt see any food options available, just sport drinks & basic medical supplies

[PugMom]

Originally Posted by shut the front door

$215 each? Wow! My spouse only gets $40!

yeah, same here, each quarter