Trailwinds Dental Beware

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  #16  
Old 12-07-2022, 06:47 AM
bowlingal bowlingal is offline
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Kathe..... maybe go to the state dental board?
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Old 12-07-2022, 07:27 AM
RiderOnTheStorm RiderOnTheStorm is offline
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Originally Posted by Kathe View Post
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.
Florida has a Board of Dentistry responsible for "licensure, monitoring and ensuring the safe practice of dentists and dental hygienists in their service to the people of Florida". While this role does not specifically include "fair" practice, I would certainly pursue your issue with them. Good luck.
  #18  
Old 12-07-2022, 07:52 AM
Travelhunter123 Travelhunter123 is offline
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Many dentists are pushing the "Deep cleaning package". My dentist wants $3,500.00 for the medication involved and the cleaning itself. Nothing wrong with my gums, no bleeding, no pain, but they claim my "numbers" are too high. So when I ask for just a regular cleaning they refused, telling me that would be malpractice because I need a "Deep cleaning". Further, after the deep cleaning I would have to go back to the dentist for a regular cleaning every 2 -3 months for the rest of my life. Sounds like the dental profession has found a way to generate more income.
Trail winds told me it would take a total of 2 hours for the deep cleaning. Total cost $2400 or $1200 per hour
  #19  
Old 12-07-2022, 08:13 AM
mrkorn12@aol.com mrkorn12@aol.com is offline
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Call Dr. Kevin Wallace: (352) 259-0822. He has been our Dentist for 12 years, since moving to The Villages. He and his Staff are excellent. He is very professional and very patient and caring. The practice is called the Marion Dental Group. The office is on 441.There are 5 or 6 Dentists in the Practice. So, if Dr. Wallace is not available-- you should be able to see one of the other Dentists.
  #20  
Old 12-07-2022, 08:15 AM
Gunny2403 Gunny2403 is offline
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Then why did you pay them?
  #21  
Old 12-07-2022, 08:17 AM
Gunny2403 Gunny2403 is offline
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Not sure I believe you
  #22  
Old 12-07-2022, 08:19 AM
cmeinel@verizon.net cmeinel@verizon.net is offline
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Quote:
Originally Posted by Kathe View Post
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.
I would NEVER had paid the late fee that is crazy. The cost of service you owed but not the late fee.
  #23  
Old 12-07-2022, 08:22 AM
chappy chappy is offline
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I had some questions about my services, with a different company, this is why I always call my insurance company before anything is to be done new.
  #24  
Old 12-07-2022, 08:44 AM
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Thumbs down Dental Care at Magnolia

Quote:
Originally Posted by jswirs View Post
Many dentists are pushing the "Deep cleaning package". My dentist wants $3,500.00 for the medication involved and the cleaning itself. Nothing wrong with my gums, no bleeding, no pain, but they claim my "numbers" are too high. So when I ask for just a regular cleaning they refused, telling me that would be malpractice because I need a "Deep cleaning". Further, after the deep cleaning I would have to go back to the dentist for a regular cleaning every 2 -3 months for the rest of my life. Sounds like the dental profession has found a way to generate more income.
Pretty much the same thing with Dental Care at Magnolia, I went in expecting to get a "regular cleaning" and exam. They tried to upsell to $60 Cancer Screening. Nothing wrong with my gums, no bleeding, no pain, but after exam and 41 x-rays they claimed my "numbers" are too high. So when I ask for just a regular cleaning they told me that would be malpractice because I need a "Deep cleaning".
  #25  
Old 12-07-2022, 08:50 AM
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JMintzer JMintzer is offline
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Quote:
Originally Posted by RiderOnTheStorm View Post
Florida has a Board of Dentistry responsible for "licensure, monitoring and ensuring the safe practice of dentists and dental hygienists in their service to the people of Florida". While this role does not specifically include "fair" practice, I would certainly pursue your issue with them. Good luck.
Definitely the route to take...

I'm licensed to practice Podiatry in FL and during my continuing education classes, we're told that the #1 issue for patient complaints and actions taken are due to billing...

Same thing up north in DC and MD...
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  #26  
Old 12-07-2022, 08:55 AM
Wondering Wondering is offline
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Quote:
Originally Posted by Kathe View Post
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.
Go online to Florida Attorney General Consumer Protection for Senior Citizens and file a complaint. It is easy to do and your should get results.
  #27  
Old 12-07-2022, 08:56 AM
retiredguy123 retiredguy123 is offline
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Originally Posted by Travelhunter123 View Post
Trail winds told me it would take a total of 2 hours for the deep cleaning. Total cost $2400 or $1200 per hour
I had a similar experience at another dentist office. And, the 2 hour deep cleaning was to be done by a hygenist, not the dentist. I never even heard about deep cleaning until I moved to The Villages. I have been going to a dentist in Leesburg for 5 years with no deep cleanings.
  #28  
Old 12-07-2022, 09:01 AM
Kathe Kathe is offline
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I thought they would stand behind their quote but they sent it to a collection agency. The extra $100 to get it paid so it wouldn’t damage my credit score.
  #29  
Old 12-07-2022, 09:04 AM
Scbang Scbang is offline
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Quote:
Originally Posted by retiredguy123 View Post
I had a similar experience at another dentist office. And, the 2 hour deep cleaning was to be done by a hygenist, not the dentist. I never even heard about deep cleaning until I moved to The Villages. I have been going to a dentist in Leesburg for 5 years with no deep cleanings.
Something is very off with this picture. My dentist back in NY charges $350 for deep cleaning and $150 for regular cleaning both 100% covered by the insurance.

Cheers!
  #30  
Old 12-07-2022, 09:04 AM
Kathe Kathe is offline
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Thank you. Good info I will heed your suggestion.
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