Pack & Ship RIP OFF

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Old 11-30-2018, 03:35 PM
Investment Painting Contractors Investment Painting Contractors is offline
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Default Pack & Ship RIP OFF

I went to the Pack & Ship in Spanish Plaines to send a Gag Gift to my brother in law in Wis. It weighs less than half a pound. I was told it would be a total of $37.00 to ship it, they would have to put it in a new box for $15.00 and a little over $21.00 for shipping. I went on Amazon and bought a new one for $15.00 and they shipped it free. Just a friendly warning. Len & Mary
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Old 11-30-2018, 04:02 PM
CWGUY CWGUY is offline
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I think that is how it works...... they give you a price and you say "yes" or "no". And I thought you were a business professional. Did all your customers love your prices? Did you hope the ones that didn't would go online and say "he's a Rip-off"? Your post sounds a little harsh to me.
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Old 11-30-2018, 04:30 PM
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CW Guy.. great answer
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Old 11-30-2018, 04:31 PM
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Originally Posted by Investment Painting Contractors View Post
I went to the Pack & Ship in Spanish Plaines to send a Gag Gift to my brother in law in Wis. It weighs less than half a pound. I was told it would be a total of $37.00 to ship it, they would have to put it in a new box for $15.00 and a little over $21.00 for shipping. I went on Amazon and bought a new one for $15.00 and they shipped it free. Just a friendly warning. Len & Mary
Take it to one of the local post offices. It's a lot cheaper there and they offer the same quick services.
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Old 11-30-2018, 04:37 PM
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I went to the Pack & Ship in Spanish Plaines to send a Gag Gift to my brother in law in Wis. It weighs less than half a pound. I was told it would be a total of $37.00 to ship it, they would have to put it in a new box for $15.00 and a little over $21.00 for shipping. I went on Amazon and bought a new one for $15.00 and they shipped it free. Just a friendly warning. Len & Mary
That does sound high, but it is really not fair to compare Pack and Ship to Amazon. Amazon ships almost everything for free, but they must be making up for it somehow.
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Old 11-30-2018, 04:51 PM
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I Didn't mean to sound so harsh you guys are absolutely right, $21.00 to ship a half pound package and $ 15.00 for the box, just sounded a little steep to me. Yes it is the cost of business. Just not my Business. Len
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Old 11-30-2018, 05:32 PM
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Quote:
Originally Posted by Investment Painting Contractors View Post
I went to the Pack & Ship in Spanish Plaines to send a Gag Gift to my brother in law in Wis. It weighs less than half a pound. I was told it would be a total of $37.00 to ship it, they would have to put it in a new box for $15.00 and a little over $21.00 for shipping. I went on Amazon and bought a new one for $15.00 and they shipped it free. Just a friendly warning. Len & Mary
BRILLIANT!

(Maybe because after I read it I was thinking now that's exactly what I would have done (in a humble manner of speaking). LOL

As they say, there is always more than one way to skin a cat! (I never understood that expression and still don't -- why a poor cat?)
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Old 11-30-2018, 05:49 PM
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When we lived in Texas I always used Kinkos to send Fedex. I also used them in California. There was always a certain store in Texas that always said my packing was not acceptable and would not ship without repacking. It was expensive and YES, it was a rip off. I only used them twice. It’s true...boxes for priority are free at the post office shipping would have been about $8. Some store managers do try to improve the bottom line at the customers expense.
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Old 11-30-2018, 07:49 PM
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They treated you quite harshly, you have every right to respond in kind.
Good for you and Amazon.
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Old 11-30-2018, 07:52 PM
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Never had any problems at the Pack and Ship in Pinellas, they never 'forced' another box, and always provided me with several cost options, including USPS.
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Old 11-30-2018, 08:12 PM
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There is definitely a cost for convenience. A high cost for sure in this case.

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Old 11-30-2018, 08:32 PM
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I wanted to overnight a house key to a friend, Cost? $119.
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Old 11-30-2018, 09:11 PM
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Forget Amazon, that is Apples and Oranges. There are a number of missing details. WHAT was being shipped? breakable? WHERE was it going to? HOW were they shipping it? Did you TELL THEM you needed it there in 1 or 2 days? $21.00 for 1/2 lb (did that include box and packing?) overnight or Fedex 2 days. Was at Post Office yesterday and a clerk said to the Lady "Do you want it to get there tomorrow". Lady said "Sure." Clerk said $25. Lady went nuts. "But you said you wanted it there TOMORROW." Clerk said "OK how about 2-4 days for $6.00? "

How do they make their money? Shipping Fedex (they get around 25% commission if it is like the UPS Store). You drop off a package they get $1 per package. They have to take the same time to package it whether it was a $2 item or a $200 item. They have to properly package it because if it breaks you go back and tell them THEY packaged it wrong. Shipping isn't cheap. Labor isn't cheap. Rent isn't cheap.

There is more to the story then "they just ripped you off." It sure may have been expensive but that's not necessarily a rip off. I managed a The UPS Store for 3 years before I finally retired and heard that whine many times over.
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Old 11-30-2018, 09:17 PM
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I think someone on this thread stepped over the line.
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Old 11-30-2018, 09:21 PM
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Quote:
Originally Posted by EdFNJ View Post
Forget Amazon, that is Apples and Oranges. There are a number of missing details. WHAT was being shipped? breakable? WHERE was it going to? HOW were they shipping it? Did you TELL THEM you needed it there in 1 or 2 days? $21.00 for 1/2 lb (did that include box and packing?) overnight or Fedex 2 days. Was at Post Office yesterday and a clerk said to the Lady "Do you want it to get there tomorrow". Lady said "Sure." Clerk said $25. Lady went nuts. "But you said you wanted it there TOMORROW." Clerk said "OK how about 2-4 days for $6.00? "

How do they make their money? Shipping Fedex (they get around 25% commission if it is like the UPS Store). You drop off a package they get $1 per package. They have to take the same time to package it whether it was a $2 item or a $200 item. They have to properly package it because if it breaks you go back and tell them THEY packaged it wrong. Shipping isn't cheap. Labor isn't cheap. Rent isn't cheap.

There is more to the story then "they just ripped you off." It sure may have been expensive but that's not necessarily a rip off. I managed a The UPS Store for 3 years before I finally retired and heard that whine many times over.
It is so helpful to walk in an Indian's moccasins. (I hope this saying is not politically incorrect) but I can't think of anything more apropos. Thanks for sharing the views of one who has "been there, done that" "on the other side of the coin". (Talk about mixing metaphors.)
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