[k2at]

I just received a letter from Owens Corning indicating they agree that my shingles need to be replaced. The kicker is that they will only pay for the replacement shingles (prorated) and will not pay for tearing off the old shingles nor will they pay for the labor to put down the new shingles. In dollars, they will ante up $3000 towards my new roof which will cost about $20,000 to replace. I know that in the past, they paid all costs for a replacement roof, but somewhere along the line they changed policies. Offering $3000 towards the cost is an insult. It was their defective material and therefore the cost should be borne by them as they did in the past.

Has anyone experienced this situation and what options do I have now. Maybe a class action suit is in order.

Please share your thoughts with me on this matter.

I've read similar stories about them not paying for everything anymore but I don't remember what others have said so I'll wait to hear from those who have gone through this lately.

When I saw a neighbor's roof being replaced several months ago I immediately called the Warranty Department;our area was not one of those that were supposed to have the faulty shingles. I was told that it all depended on which roofing company the builders used and that our builder did not use the suspected shingles. So I was very surprised to get a letter 2 weeks ago asking if I wanted to get a free inspection. Of course I sent the postcard back but now I'm wondering who's wrong: the Warranty Dept or Owens Corning? I hope the latter.

[Villager Dude]

Originally Posted by KittyKat

I've read similar stories about them not paying for everything anymore but I don't remember what others have said so I'll wait to hear from those who have gone through this lately.

When I saw a neighbor's roof being replaced several months ago I immediately called the Warranty Department;our area was not one of those that were supposed to have the faulty shingles. I was told that it all depended on which roofing company the builders used and that our builder did not use the suspected shingles. So I was very surprised to get a letter 2 weeks ago asking if I wanted to get a free inspection. Of course I sent the postcard back but now I'm wondering who's wrong: the Warranty Dept or Owens Corning? I hope the latter.

Our roof has Oakridge Shingles and the color is Brownwood. Our roof was inspected and our letter stated the roof did not need to be replaced.

All roofs in our immediate neighborhood have been or are scheduled to be replaced. I have asked for a re inspection.

Curious does anyone have the Brownwood Shingle that has been replaced or have you received a letter indicating your roof is OK ?

Thanks

[Halle]

Our roof has Oakridge Shingles the color is Shasta White. We received a letter stating it was inspected and the shingles were good and the roof did not need replacing. When I questioned Owens about when they did the inspection they gave me three different dates. They finally admitted they made a mistake and sent someone to do what they said was a re-inspection even though they could not provide the date of the original inspection, same result according to Owens roof is fine. Everytime it rains we have little piles of shingle granules wash out the gutters. When I asked Owens about the granules washing off they said that was normal. This is the eighth house we have owned the fourth in Florida and we have never experienced this with any other roof. Since the reason for the recall was the granules not being properly adhered I have serious doubts about the shingles on our roof not being defective. I'm not sure what the next step should be. Any suggestions from homeowners who have been through this would be appreciated. Most of our neighbors roofs have been replaced.

[lovinganimals]

We thankfully had everything paid for with Sack roofing but while talking to the man from Sacks, he stated that OC was trying to get away with not paying for everything on every house. He said one woman was told OC would only pay for some, as you have stated. The woman told OC they would hear from her lawyer and the next day she got a phone call saying they would pay for everything. I think they are testing the waters so stand your ground and insist on it all.

[plmtree]

Has anyone in the Bainbridge Villas had their roofs looked at? Please respond...........

Thanks.

[PennBF]

I thought that I would pass on that I have contacted an Attorney regarding our roof. We were told our "Oakridge Shingles" were "defective" and that Owne's Corning would pay for replacement shingles BUT not for the labor. It has come to my attention that allegedly many residents with Owne's Corning Oakridge defective shingles had them replaced at no charge. In my case as well as many others cases Owne's Corning has allegedly arbitrarily refused to pay for the labor to replace the defective Oakridge shingles.
I am in the process of speaking with an Attorney regarding Owne's Corning policy of allegedly arbitrarily paying some labor costs and not others. In my case I was forced to pay the $5,500 labor charge.
Please PM me if you are experiencing the same concerns.

[Carla B]

Our roof (Oakridge) was just replaced by Owens Corning - no labor charge. Maybe it's because we filed a claim before the 5-year warranty? Don't know, just passing on what happened. Re: Sack Roofing, they were dropped from the list of OC-approved contractors, even though they had installed the roof originally. We're not sure why.

[Villager Dude]

Originally Posted by Carla B

Our roof (Oakridge) was just replaced by Owens Corning - no labor charge. Maybe it's because we filed a claim before the 5-year warranty? Don't know, just passing on what happened. Re: Sack Roofing, they were dropped from the list of OC-approved contractors, even though they had installed the roof originally. We're not sure why.

I have asked OC to reinspect our shingles and today we got a form and a new claim number. I may be heading to court . I am like others nearly all the granduals are off the roof.

Would love to know if anyone had Oakridge ( Brownwood ) and had them replaced.

[PennBF]

Thanks Village Dude and Carla B for your response. Given the number of roofs that have been identified as defective Oakridge Shingles yet Owen's has decided to pay some and not others is really suspect. Thus I am following with an Attorney to at least get to the bottom of how they make their decisions as to who they will pay and who they will not. Village Dude: Orginially we were told our roof was OK but because we kept seeing the granduals at the bottom of the rain spouts after a rain we insisted they be looked at again. Some samples from our roof were sent to Owne's Corning and they came back as being the defective ones. There is on the surface no indication of any fairness in the decisions and therefore it is necessary to get some feeling of satisfaction that it is fair/not fain? Just saying yes to some and no to others does not do it.

[hotrodgary]

Same problems. Our neighbor's house was roofed 4 gays before ours.. Their roof was replaced and our claim denied. Of course we all know The villages buys all components by the train load, so all were bad. I'll be glad to join a class action suit. We also had sent in samples to OC using their furnished pre paid package. Before retiring, I was also a Prototype and final prod.approval inspector for General Motors for 19 years. A company is not permitted to do their own inspections ! It would be tantamount to asking the fox, "How many hens were there in the hen house last night/" Gary Lovell

[Bonanza]

It sounds like a class action would be effective since
some homes didn't have to pay labor costs, (as an example),
while other do/did

[gomoho]

I would be curious to know if those being denied labor charges did not meet the 5 year deadline?

[PennBF]

Lest there be any misunderstanding. It is alleged The Village's Warranty Dept. knew very early that a number of roofs were defective and elected not to tell the owners and waited for them to find out on their own. If you called The Villages Warranty Dept. and gave them your home location they could IMMEDIATELY tell you if you had "Oakridge Shingles" and the shingles should be investigated!! One of the reasons a number of residents are being denied "labor" is becuse of the run out of the warranty which is because The Villages Warranty Dept. HID the fact that they may have defective Oakridge shingles. This was not an oversight but alleged it was deliberate not to tell the appropriate residents their shingles may be defective thereby allowing the variour warranties to be honored. The residents who are paying the labor should be outraged that the ones (Warranty Dept) they counted on did not tell them of a defect with their home which now has costs the Owner's thousands of dollars. The question is alegedly why did that organization decide to hide the problem from the owners? Some questions that are alleged is what impact would that have on future buyers, what impact would that have on the contractor (Owen's Corning), how much work would it take to identify the appropriate homes and notify the owners, etc. Who is left holding the bag? the owner's. Sad commentary. As they say, follow the money !

[gomoho]

Not so sure that is how this went down. I believe many people were notified and chose to ignore the situation. Our inspector picked up suspicious looking shingles on the resale we purchased through an MLS realtor. She was completely aware of the situation and she told us once the neighbors saw our roof being replaced they would happen one after the other down the street. She was absolutely correct. My point being if a REALTOR was aware of the problem I believe homeowners may have been as well. Don't know and no longer have any skin in this game, nor am I pro or anti developer. Just want to be sure things are reported as they truly are.