Lowes extended warranty plan, horrible experience

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  #16  
Old 07-27-2022, 10:35 AM
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"Lowes extended warranty plan, horrible experience"

Any extended warranty plan, horrible experience.

Danger, Danger, Will Robinson. Avoid at all costs.
  #17  
Old 07-27-2022, 10:45 AM
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Quote:
Originally Posted by Dr Winston O Boogie jr View Post
It depends on what they spent on the warranty over the past two years.

I have a friend that owned a car dealership and his opinion was that there is not a warranty out there that is worth the money. Retailers make a ton of money from warranties. I worked in various retail outlets over the years and one thing that they had in common was that they wanted everyone to push warranties. They boosted profits like nothing else that they sold.
It does yes. I have a 2013 Jeep Grand Cherokee that was purchased April 2013. At that time, Chrysler offered an extended warranty that had no mileage, no age limit. Essentially a bumper to bumper lifetime factory warranty on the car with a $100 deductible per incident. The car is still with me and the warranty has paid for itself. Two years ago Chrysler offered to buy out the warranty for 50% of the purchase cost.
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Old 07-27-2022, 11:03 AM
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Originally Posted by retiredguy123 View Post
Don't buy extended warranties. They are always a ripoff.
In part I would agree with this. The one exception I had with this is Sears. They used to include preventative maintenance with it and that always made it worth while for us if you used it. We always did on the washer & dryer religiously had them come out and do the preventative maintenance on them. Often time replacing belts and cleaning the lent out of the dryer. I don't know of anyone that does this anymore, but for those appliances and coverage, it was worth it.
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Old 07-27-2022, 12:04 PM
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Originally Posted by MrFlorida View Post
Never bought a warranty plan. Never will.
That has been my rule as well, but with a couple of notable exceptions.

One, we bought a new Rav4 a few years back, w/a 60,000 warranty. We were getting close to that number and talked to the dealership about an extension, the reason being that I had asked their service dept. once what it would cost (parts and labor) to replace a gasket that was showing a little moisture around it, and they said about $2,000.00. The extended warranty (bumper to bumper) was to 130,000 miles, no time limit, AND it transferred to the next owner should we ever sell or trade it. We're nearing 90,000 miles with absolutely no problems, and anticipate none, but with the costs of repairing anything with the Toyota name on it, it does bring peace-of-mind.

The other was on a computer I bought at Costco about 10 years ago. The original warranty was two years and I bought an extra two years for an amount I can't remember, and sure enough, mine died at two years, two months. They took it back and gave me a new one, no problem.

Those were the only two extended warrantees I've ever purchased.
  #20  
Old 07-27-2022, 12:14 PM
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Originally Posted by golfing eagles View Post
"Lowes extended warranty plan, horrible experience"

Any extended warranty plan, horrible experience.

Danger, Danger, Will Robinson. Avoid at all costs.
AppleCare is an extended warranty with additional features for accidental damage and in some cases theft. I always add it and it has always paid for itself. Amazing how easy it is to drop an iPhone or otherwise damage it.
  #21  
Old 07-27-2022, 12:18 PM
Stu from NYC Stu from NYC is offline
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To me insurance is for catastrophic events and a broken washing machine is not in that category.
  #22  
Old 07-27-2022, 12:22 PM
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Originally Posted by justjim View Post
Extended warranties are nothing but an insurance policy with lots of “small print”. Beware! Lowe’s like most retail stores are having a difficult time finding and hiring good employees. It’s a very tough labor market as predicted by analysts twenty five years ago that most of us thought was laughable. Not funny anymore.
Baby boomers have been and still are retiring. Less and less worker bees in US and even less at or near TV.
  #23  
Old 07-27-2022, 02:06 PM
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Originally Posted by Laker14 View Post
The concept is good, but in application they are designed to allow money to flow in only one direction.

Like all insurance.
  #24  
Old 07-27-2022, 03:20 PM
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Our story is a little different, our whirlpool fridge at 2 years started making noise, and was not cooling. My $89 extended warranty plan, extracted from my files, was a easy experience. 2 days after call whirlpool services guys cam e to our home within the 3 hour window. Replaced the part, gave me the email address to send in for food loss.

Service call and part would have been $287 according to a local appliance repair, plus check for $300 food allowance was in my hands in 11 days from my email.

We usually don’t purchase extended warranties, but with the pandemic, products may not have been up to usual standards, and the Lowe’s protection plan worked out well.

Guess moral of the story is file sales records when you buy products.
  #25  
Old 07-27-2022, 05:55 PM
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My neighbors say:
"If you know what you want to buy, go to Lowe's."
"If you don't know what to buy and need advice, go to Home Depot or Ace Hardware."
  #26  
Old 07-27-2022, 09:55 PM
MrChip72 MrChip72 is offline
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I hope with the people in this thread that say they're happy with paying for a warranty and coming out ahead realize that it's like saying they went to the casino and won money.

Just because you had a good outcome, doesn't mean it was a good decision.
  #27  
Old 07-28-2022, 05:09 AM
raney3099 raney3099 is offline
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Doesn’t sound as bad as my experience with American Home Shield. I was without a refrigerator from April to July last year They literally have one company they contracted with with one service man and I had to wait two weeks for an appointment another week for the part to come in another two weeks for another appointment when the part that he ordered wasn’t even the correct part this went on for almost 3 months until I dropped them and went somewhere else I had to buy a small refrigerator just some perishables it was horrible
  #28  
Old 07-28-2022, 05:18 AM
Worldseries27 Worldseries27 is offline
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Quote:
Originally Posted by Michigan Farmer View Post
I'd purchased an extended warranty for a fan at Lowes, the fan failed during the manufactures warranty and I had to jump through all sorts of hoops. The manufacture gave me a warranty rma number which I took to Lowes after several trips, phone calls and hours of waiting I did get a credit for the fan but not the extended warranty. I stay away from Lowes at all costs now.
Agreed. It's a b lister store
  #29  
Old 07-28-2022, 05:18 AM
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Agreed. It's a b lister store
  #30  
Old 07-28-2022, 06:04 AM
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Remember the days when products were built to last 20 years +/_ Why do we tolerate these companies
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