[jrref]

Has anyone got Quantum Fiber's new 2Gbs Internet Service that's now available in some parts of the Villages?

I know this is probably way more bandwidth than anyone needs here in the Villages but I'm curious to understand what the Quantum Tech did to install the service and how it works. It's supposed to be 2Gbs download and 1Gbs upload speeds.

It's interesting that Quantum is offering such a leading edge service when the cable companies here in the Villages are not.

I don't want to get into a discussion over whether you need these speeds, just looking to see if anyone has got the new Internet service or knows of anyone who has it and any feedback about it. Why they got it? How was the install? What speeds are they actually getting?

[jrref]

Maybe the service is too new?

If you could get 2Gbs service would you consider or get it and why?

[Bill14564]

Originally Posted by jrref

Maybe the service is too new?

If you could get 2Gbs service would you consider or get it and why?

- As long as I'm happy with what I currently have I am not likely to change (inertia)
- A significantly lower price would make me unhappy with what I currently have
- I have no need for anything over 200Mbps (and probably not even that much) so a faster speed would not justify a higher price for me
- Poor customer service when I need it would drive me to change on general principle

Right now I am paying $50 for 200Mbps.
If I had to change, $35 for 940Mbps sounds quite attractive
I might be willing to pay up to $75 for 2Gbps understanding that I would be paying $25 more than I am now for bandwidth I might never use. I would be okay with being wasteful with that extra $300.
If I could get 940Mbps for $35 I would probably not be willing to pay another $500/yr just to double that.

[CarlR33]

Originally Posted by jrref

Why they got it? How was the install? What speeds are they actually getting?

LOL, why they got it without talking about why they need the speed? Only Village gamers would need this speed. Lookup the speeds required for various devices sometime and you will laugh at why 2GB is not needed by most all Village people. It’s a marketing thing. Also, why get it if I need to constantly monitor it against the claim? Might look at this post,
Quantum fiber.. awful service

[biker1]

No. The nominal bandwidth I have now with QuantumFiber, 200 megabits per second up and down for $40 per month inclusive of all taxes and fees, is probably about 10x what I can use.

Originally Posted by jrref

Maybe the service is too new?

If you could get 2Gbs service would you consider or get it and why?

[Papa_lecki]

The 2B is $95 a month
They are running a special on 1G (940Mbps) for $35/month

Not a promotional rate, you keep the rate as long as you keep service.
It’s tempting - i need to understand their router and the coverage it provides

[biker1]

Read the small print for their offers.

Seamless 360 WiFi coverage at no monthly charge for initial period.

Originally Posted by Papa_lecki

The 2B is $95 a month
They are running a special on 1G (940Mbps) for $35/month

Not a promotional rate, you keep the rate as long as you keep service.
It’s tempting - i need to understand their router and the coverage it provides

[bopat]

The quantum website shows I can get 8Gb service! Wow! I could wifi the whole block with just one of those!

[jrref]

Originally Posted by Papa_lecki

The 2B is $95 a month
They are running a special on 1G (940Mbps) for $35/month

Not a promotional rate, you keep the rate as long as you keep service.
It’s tempting - i need to understand their router and the coverage it provides

Here is everything you need to know about the Quantum Fiber install.
BTW which Village do you live in? The $35/month rate is only offered in specific areas of the Villages.
https://www.talkofthevillages.com/fo...670-post1.html

[jrref]

Originally Posted by biker1

Read the small print for their offers.

Seamless 360 WiFi coverage at no monthly charge for initial period.

They say this to cover themselves if they ever need to charge for the equipment. I've had Quantum Fiber for over 3 1/2 years and they once tried to charge for the equipment but then decided to included it with the price of the service. And even then, the price was still cheaper than cable.

[jrref]

Originally Posted by Papa_lecki

The 2B is $95 a month
They are running a special on 1G (940Mbps) for $35/month

Not a promotional rate, you keep the rate as long as you keep service.
It’s tempting - i need to understand their router and the coverage it provides

Also, if you get this $35 or any rate that says its "price for life", the fine print also says you can't suspend or make any changes and you have to be in good standing, meaning paying your bill on-time.

The reason for this is because this offer once done is taken out of the system so they can't just turn it back on for you.

[jrref]

Originally Posted by CarlR33

LOL, why they got it without talking about why they need the speed? Only Village gamers would need this speed. Lookup the speeds required for various devices sometime and you will laugh at why 2GB is not needed by most all Village people. It’s a marketing thing. Also, why get it if I need to constantly monitor it against the claim? Might look at this post,
Quantum fiber.. awful service

Yes, please read that link, "Quantum Fiber Awful Service" and you will find out the person who was complaining had a unique problem that I was able to fix in about an hour. There have been some what I call "Questionable Installs" but I created a thread here on Talk of the Villages to help people identify all the potential issues and their fixes so you don't always need to call Quantum support. I've found if you are installed correctly, the system will run without issue and when something happens, since no service is 100%, its usually easy to correct.
https://www.talkofthevillages.com/fo...670-post1.html

[jrref]

Originally Posted by biker1

No. The nominal bandwidth I have now with QuantumFiber, 200 megabits per second up and down for $40 per month inclusive of all taxes and fees, is probably about 10x what I can use.

So this is a great example of Quantum's "price for life".

My good friend in Fenney got this service. It was initially $30 for 200Mbs. A year or two later as cost started rising, Quantum raised the price to $40 with no cost for the equipment. From what I understand, even with the $10/month increase, the price was still competitive and a little cheaper than cable for the same or similar service so many stayed with Quantum.

For quite a while now Quantum has been standardizing on $50 for $500 Mbs, $75 for 1Gbs and $95 for 2Gbs which compared to pricing across the US is still very cheap since they are including the WiFi7 mesh network with these prices.

[biker1]

Actually, not such as good example of their "one price for life". When I transitioned from CenturyLink to Quantum Fiber, they told me the $30 per month was a "one price for life". It really wasn't as they increased the price to $40 after 2 years. I suspected this would happen because the "one price for life" was not in print on their website. When I questioned them about this they assured me it was "one price for life". I knew the rep was clueless and the only question was "how long before they raise the price?". Granted, $10 isn't a lot but they did lie to not only me but also several others that I know. I have no complaints about their service and I have had CenturyLink/QuantumFiber for almost 11 years and fiber to the house at another location for 5 years before that. I just prefer not to be lied to.

Originally Posted by jrref

So this is a great example of Quantum's "price for life".

My good friend in Fenney got this service. It was initially $30 for 200Mbs. A year or two later as cost started rising, Quantum raised the price to $40 with no cost for the equipment. From what I understand, even with the $10/month increase, the price was still competitive and a little cheaper than cable for the same or similar service so many stayed with Quantum.

For quite a while now Quantum has been standardizing on $50 for $500 Mbs, $75 for 1Gbs and $95 for 2Gbs which compared to pricing across the US is still very cheap since they are including the WiFi7 mesh network with these prices.

[biker1]

I would assume they will start charging for the equipment in the not to distant future, perhaps after the "initial period, as they indicated.

Originally Posted by jrref

They say this to cover themselves if they ever need to charge for the equipment. I've had Quantum Fiber for over 3 1/2 years and they once tried to charge for the equipment but then decided to included it with the price of the service. And even then, the price was still cheaper than cable.