[mr kibbles]

has anyone used either burns woodworking in summerfield or bailey design studio in leesburg for either project --have not seen any reviews on them on talk of the villages -thanks

[retiredguy123]

I would suggest you read the detailed reviews on Yelp and the complaint on BBB regarding Burns Woodworking. There are two customers who seem to have not been treated well by that company. It would concern me about hiring them. Also, one of the reviewers paid for half of the project in advance, which is something I would never do.

[CWGUY]

Originally Posted by mr kibbles

has anyone used either burns woodworking in summerfield or bailey design studio in leesburg for either project --have not seen any reviews on them on talk of the villages -thanks

Have never been to Bailey Design. Tried to do business with Burns..... found the woman to be impossible to even talk too. IMHO not a good business person!

[mfp509]

Bailey just put in a bathroom vanity for me last week. Beautiful job. Would recommend.

[mamamia54]

Just be aware quartz is not as forgiving as granite. You can’t put anything hot on it like you can with granite. Good luck, sounds like fun!

[retiredguy123]

Originally Posted by mamamia54

Just be aware quartz is not as forgiving as granite. You can’t put anything hot on it like you can with granite. Good luck, sounds like fun!

I wouldn't put a hot pot onto a granite countertop either. It can crack. Use a trivet.

[wamley]

We have had Granite and quartz, we much prefer Quartz. Grante is a natural stone and subject to staining.

[Northerner52]

Hud a quote from Bailey for countertops and was very expensive. Gingrich Interiors is well regarded. Ultimate Granite the Villages has good prices. HD and Lowes are good too

[doxiemom]

I used Burns Woodworking redo my kitchen 1 year ago. They did a great job with the quarts, I chose Cambria quartz and love it. Have a large composite white sink with large faucet which his great too. Couldn’t be happier with the quartz and sink. Also chose backsplash purchased from Burns, installer did a terrific job. The plumber was a problem however. Not an hour after he left, there was a leak under the sink. He did not twist the connector between 2 PVC pipes tightly, so there was a joint leak. Fast forward to 2 weeks ago. Purchased a new package of dishwasher pods. Upon placing them under the sink, noticed a small amount of water under the sink. Dove’s plumbing came out to assess it. Turns out the incompetent plumber from Burns only put 1bolt (should have been 4) in the disposal where it connects to the ring under the sink. Furthermore, he did not twist the disposal rings to lock in place. For the entire year, it was like that, but not being handy, I didn’t know. Luckily, it finally started to drip slowly. Had Dove’s replace the disposal as it was almost 5 years old. Cannot imagine the damage had I not noticed it. Another issue. Had them paint my brown cabinets white. They did a terrific job on the doors as they took them to the shop for sanding and spraying, but on the frames, not so much. Should have been sprayed in my opinion, but was rolled. The whole job was seamless until the painting. It was like the tower of babble getting the painting done. In retrospect. Would use Burns for the Quartz and sink, but get my own plumber to install the faucet and disposal. Their prices were better than most for the Cambria. Let me know if you have any questions, would be happy to help.

[Kasolnic]

Originally Posted by retiredguy123

I would suggest you read the detailed reviews on Yelp and the complaint on BBB regarding Burns Woodworking. There are two customers who seem to have not been treated well by that company. It would concern me about hiring them. Also, one of the reviewers paid for half of the project in advance, which is something I would never do.

The staff at Burns are very rude. I will never use them again!

[dboyd29]

We had Burns put in quartz countertops in kitchen, master bath & hall bath, torn out the microwave that was above the stove and install a range hood and removed tile prepared the surface for new tile (backsplash). The quality of work was good. The tile guy was excellent, Richard who prepared tile surface & installed range hood was excellent, the countertop guys were slow however the quality of work was good. The support staff at the office was horrible.

[MIskra]

My pure white quartz was damaged while the house was being built and it was replaced on warranty (something was placed on it that made a dull mark). The replacement was damaged while being delivered (again dull marks from the tie downs on the truck). Then I damaged it a third time with a cleanser, but I did not claim in under the home warranty because it was my fault, not the builders. Once I passed my one year warranty period I replaced my quartz counter top with quartzite (which is the natural stone that quartz is made from). It's an amazing counter top, although more expensive than quartz or granite. My problem could have been that my quartz was pure white which showed every imperfection, but after that experience I'll never have quartz. However, some people have had no problems with their quartz and love the product.

[Janlindsey4@gmail.com]

Friends in The Villages are still waiting for installation of their cabinets which they ordered and put half payment of thousands of dollars three months ago. Very little communication from Burns as to why the delay.

[retiredguy123]

Originally Posted by Janlindsey4@gmail.com

Friends in The Villages are still waiting for installation of their cabinets which they ordered and put half payment of thousands of dollars three months ago. Very little communication from Burns as to why the delay.

Normally, I would never pay for any work in advance. But, if you need to pay for custom cabinets, I would require that the contractor accept a credit card payment and guarantee in writing that they will be delivered in a time period less than 60 days, which is the credit card dispute time period. Then, you can dispute the credit card charge, and the bank will credit your account. It may be necessary to include the words "time is of the essence" in the agreement. If a contractor would not accept that condition, they wouldn't get my business

[Kerry Azz]

The sister of the owner is a real piece of work, we wanted to do business with them but after the way she treated us we decided to go to ultimate granite and were glad we did.