FaceBook Suspended due to Hacker's Linked Instagram Account

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  #1  
Old 08-21-2024, 10:57 AM
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Default FaceBook Suspended due to Hacker's Linked Instagram Account

My Facebook account was suspended on or about 7/17 due to a linked Instagram that's not mine. I get this FB error message: "Your Facebook account was suspended because your Instagram account "nguyenminhngoc7481717" doesn't follow our rules. You have 166 days left to appeal. Log into your linked Instagram account to appeal our decision."

I can't log into THAT Instagram account as they suggest because it's not mine! My REAL Instagram account name is "AirforceMVP". I've tried complaints to Instagram with no response. After extensive searches, I can't even FIND the FB "Appeal Form" or process to appeal directly to them.

I did find out that there's a REDDIT Group that has many members complaining of the same issue! Any ideas to resolve?

https://www.reddit.com/r/facebookdis...agram_account/
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Old 08-21-2024, 11:47 AM
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Originally Posted by MikeVP View Post
My Facebook account was suspended on or about 7/17 due to a linked Instagram that's not mine. I get this FB error message: "Your Facebook account was suspended because your Instagram account "nguyenminhngoc7481717" doesn't follow our rules. You have 166 days left to appeal. Log into your linked Instagram account to appeal our decision."

I can't log into THAT Instagram account as they suggest because it's not mine! My REAL Instagram account name is "AirforceMVP". I've tried complaints to Instagram with no response. After extensive searches, I can't even FIND the FB "Appeal Form" or process to appeal directly to them.

I did find out that there's a REDDIT Group that has many members complaining of the same issue! Any ideas to resolve?

https://www.reddit.com/r/facebookdis...agram_account/
Careful. I get a similar message in my email--and I don't even HAVE a Facebook account!
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Old 08-21-2024, 12:06 PM
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Quote:
Originally Posted by MikeVP View Post
My Facebook account was suspended on or about 7/17 due to a linked Instagram that's not mine. I get this FB error message: "Your Facebook account was suspended because your Instagram account "nguyenminhngoc7481717" doesn't follow our rules. You have 166 days left to appeal. Log into your linked Instagram account to appeal our decision."

I can't log into THAT Instagram account as they suggest because it's not mine! My REAL Instagram account name is "AirforceMVP". I've tried complaints to Instagram with no response. After extensive searches, I can't even FIND the FB "Appeal Form" or process to appeal directly to them.

I did find out that there's a REDDIT Group that has many members complaining of the same issue! Any ideas to resolve?

https://www.reddit.com/r/facebookdis...agram_account/
Did you follow the advice of the redditor who suggested submitting a consumer complaint to the attorney general? They include a link to the form here: https://www.reddit.com/r/facebookdis...t=share_button

That won't provide immediate relief, but it will get you on a list that will (eventually) get attention from Facebook.

Please let us know how it goes.
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Old 08-21-2024, 06:22 PM
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That’s funny! I had a Facebook profile up to about four years ago, because I had no idea what somebody posted about under my name. I still get messages about somebody commenting on my posts that I didn’t even make in the first place.
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Old 08-21-2024, 06:57 PM
Stu from NYC Stu from NYC is offline
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It seems like fb accounts get hacked regularly. A good friend and computer professional has two hacked accounts still operating.

Would it make sense to give up on that one and open a new one?
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Old 08-22-2024, 12:44 PM
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Most likely, that's spam.

Can you get into your FB account?

If not, consider it a blessing.
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Old 08-22-2024, 01:19 PM
OrangeBlossomBaby OrangeBlossomBaby is offline
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Go to the Facebook Help Center and submit a trouble ticket. You don't have to be logged in to access it. Be succinct - word it carefully. Something like:

I received notification via [e-mail? text? error message when trying to log in?] that my FB account [insert account name here] has been disabled. The reason given was a linked Instagram account [insert account name here] not following rules. However, I have no such Instagram account. MY one and only instagram account is [insert account name here].

I am asking for Meta to DElink that fake Instagram account, which is not mine, and reinstate my Facebook account. Please let me know what steps I need to take, to get this done. Thank you.
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