Recurring Spots on New Carpet

[B. Johnson]

Purchased home six months ago; since then we have noticed dark spots appear in the living room carpet for no apparent reason. Called TV warrenty, sent someone out, their conclusion is that the spots are caused by our small dog. This is not so; spots are too big and our dog is house-trained.
We purchased a "Bissel Green Machine" carpet machine. Exact spots came back. We had a carpet steam cleaning firm do his thing yesterday; we will see what happens. The cleaning tech stated the following after performing a "smell test" ; "this is not caused by your pet, rather by the company that installed your carpets not making certain the slab was cleaned and wet mopped prior ti installing your pad and carpet. You can expect the spots to come back. I have observed similar spots in numerous homes in this area; they always comeback and will continjue doing so until the slab is cleaned, etc.."
He went on to say that a group of homeowners had gotten together to group protest TV on this issue.
Has anyone had a similar occurance; where can I join in this protest and cause TV to do the right thing and replace the pad/carpet, etc..

[dkrhardy]

So it seems to be only in one area of TV? Oh my, I sure hope you got the professionals opinion on paper. Then take that to TV and also join with the folks that are confronting the builders/TV. What area is it? Good luck.
Don & Kaz

[DENNIS G]

We had the same problem and after cleaning came back. I removed the carpet and replaced with laminate. When I took the carpet up it was covered with stains on the bottom and appeared to have been used carpet when it was installed.

[Phanatic Luvr]

I have the same problem. My home is located in St. James. There is a spot on the carpet that originally appeared approx. a month after we purchased our (new) home. Thought originally it may have been caused by our Chihuahua although questioned that as I would have noticed (felt) where it is located. My Chihuahua has had an accident on another part of the carpet and that I removed with no problem. This one is different. It is also growing in diameter. I first used club soda, then a carpet cleaner I had from a professional cleaner, then Spot-shot which has actually worked the best. After I spray it, you won't see it for about a month or more but then it comes back. I figured I will most likely replace the carpet in a few years so why get crazy over it but truth be told, it does drive me a little crazy when I start to see it again.
And...let me add, when our home was being built, we came in just about every night and cleaned up from the workers. Our neighbors used to laugh at us as we brought all our cleaning items including my husbands blower. So we know the concrete floor was clean.
(Okay, so now you all know we have OCD)

[PatandBob]

We have the same problem. We don't have any pets. It has been an annoyance to me since we moved in. I couldn't understand why we had these dark spots as we didn't spill anything. We also have a few areas that have a blue tinge to them.

[CaptJohn]

(Okay, so now you all know we have OCD)

Your username gave it away! :laugh:

[B. Johnson]

Area is Tamarind Grove, near St James.

[graciegirl]

Call warranty AGAIN if you believe it is defective carpet. They will fix it if it is defective carpet. The carpet people are subs who will not report back to warranty so call them again. Make a copy of this thread and email it to them showing others in the same area are having the same problem.

For any thing else on a carpet buy Spot Shot at the grocery. Spray it on until saturated and cover the sprayed wet area with old towels and walk on them. The towels will absorb the stain. Spot shot will take up almost any stain from carpet..

[B. Johnson]

Gracie, as stated in original post; did call warranty; carpet guy used by TV said we spilled something or it was our pet, which we knew did not occur; warranty refused to do anything. Carpet cleaning guy said is was due to poorly cleaned slab and that the stain, which he has seen many such stains in the St James area came from this and will continue to come back until carpet and pad is taken out, slab cleaned and carpet replaced.
I understand your doubt, thanks for you personal opinion, but I think I'l go with the opinion of the professional carpet cleaner.

[dkrhardy]

Oh great! We are closing on our CYV in 2 weeks .... St. James area. We have 2 dogs that are also house broken, youngest is 3 yrs old, and our 6 yr old carpets here have no stains.
We 1st saw "our" house in December, and when we signed for it 3 weeks ago, the carpets still looked pristine. Soooo, maybe we won't have the St. James curse on our carpets!
Don

[Phanatic Luvr]

Your username gave it away! :laugh:

CaptJohn, never thought of that but thanks for pointing it out. Actually since I am from Philadelphia, the Phillies mascot is the Phillies Phanatic. I just love him. When we had seasons tickets, truth be told, I went to watch him. (Don't tell the hubby)

[jgbama]

Oh great! We are closing on our CYV in 2 weeks .... St. James area. We have 2 dogs that are also house broken, youngest is 3 yrs old, and our 6 yr old carpets here have no stains.
We 1st saw "our" house in December, and when we signed for it 3 weeks ago, the carpets still looked pristine. Soooo, maybe we won't have the St. James curse on our carpets!
Don

This all seems really strange. . . spots appearing on new carpets. :confused:

Don, sure hope you and Kazie don't experience the same. :pray: Wonder if a moisture barrier is used under the padding. It's been a while since we've had carpet installed, and I just don't remember.

Good luck to you all with this problem!

[buggyone]

Sounds to me like a mold problem. Mold is common in a hot, humid environment and is something that can cause numerous conditions in a person.

Ask that the carpet and walls be tested for mold. We had that as an inserted clause in the contract when we purchased our resale house in The Villages. No mold was found.

[dkrhardy]

This all seems really strange. . . spots appearing on new carpets. :confused:

Don, sure hope you and Kazie don't experience the same. :pray: Wonder if a moisture barrier is used under the padding. It's been a while since we've had carpet installed, and I just don't remember.

Good luck to you all with this problem!

Since we "broke in" 6 months ago and there is nothing now ..... I hope! BTW, we are playing tomorrow ... early!
Don & Kaz

[asianthree]

using a black light will tell you if the pet is the problem and if not i think i would have a carpet guy pull the carpet up and see whats under it

[CaptJohn]

Gracie, as stated in original post; did call warranty; carpet guy used by TV said we spilled something or it was our pet, which we knew did not occur; warranty refused to do anything. Carpet cleaning guy said is was due to poorly cleaned slab and that the stain, which he has seen many such stains in the St James area came from this and will continue to come back until carpet and pad is taken out, slab cleaned and carpet replaced.
I understand your doubt, thanks for you personal opinion, but I think I'l go with the opinion of the professional carpet cleaner.

Gracie said call warranty AGAIN.
Get a letter from your carpet cleaner guy and take it to them and get all the others on here with the same problem to call warranty again. That way they'll get the message. And tell them your pet was not in all the other's houses to stain their carpets!

[jgbama]

Since we "broke in" 6 months ago and there is nothing now ..... I hope! BTW, we are playing tomorrow ... early!
Don & Kaz

Hope so too. Sent you a PM on time tomorrow.

[Quietman]

We had a similar problem several years ago. Our newly installed rugs had splotches of darker areas. We investigated and finally were able to get a manufacturers rep out and he approved a reinstallation. Apparently our color (beigy type) has a manufacture problem when dying the colors. Might be worth a try.

[graciegirl]

Last night when I went to dinner with friends from my new village two couples said that they read TOTV a lot and wondered until they met me if I was a "plant". I was very taken aback by that. I guess they meant that someone paid me to say the positive things I say on here and particularly about the developer.

The trouble with moving here is that it takes awhile for people to get to know you and find out how you truly are. One of my dearest friends wanted me to support her efforts to get an indoor pool here in The Villages on this forum,and I wouldn't, because I don't believe we need them. My point is that I wouldn't type anything I don't believe and I wouldn't hoodwink anyone on here. I don't know the developer and NO one is paying me to say ANYTHING.

I believe that if warranty found out that there was a defective batch of carpeting that they would see that it was replaced. There was an instance a couple of years ago that Owens Corning came in and replaced MANY roofs because of defective shingles. Now I am NOT trying to diefy the developers. They don't pay for the replacement, I am sure, they make contracts with companies and installers and those people gain a LOT of business from this. The company who installed the carpet and the carpet manufacturer would have to replace it.

What I am trying to say is this. If you have spots on your carpet and they shouldn't be there, it needs to be brought to the attention of the warranty department. Send them this thread.

I think that if there is a problem, it will be taken care of.

Signed Gracie. An ordinary villager who wishes that everyone who previously thought that this stage of their lives wouldn't be fun could live here and enjoy what she is enjoying.

Are you reading this Bill and Cathy?

I am JUST ME!!!

[hotrodgirl]

I think you all should contact the warranty dept as one entity and ask them to investigate your complaints and inspect your carpeting. If it is all the same brand, or was treated with something prior to installation, ot installed by the same company, perhaps they can get to the bottom of the problem. Is it all stainmaster , same padding, etc? I agree that something should be done to help you correct this! I think I might be a tad angry if this happened to me!! Surely, it is in the developers best interest to address this issue.

[asianthree]

gracie what kind of plant are you? Sun or shade?:1rotfl:

[Jbmaclean]

Pink stain appeared on carpet after cleaning up coffee spill. Flooded with water and blotted it up only to find pink spot continued to grow. Pulled carpet and tested the foam pad. Sure enough, the pink stain was comming from the pad. Placed visqueen under carpet but on top of pad. Cleaned again, let dry, pink gone. Make sure everything drys properly and remove the visqueen.

[new peeps]

We picked a beige colored carpet when our house was built in 2009. We only come down a few times a year and we was surprised when our carpet kept getting the reoccurring black spots even after we had it cleaned. So I tried it once more with a recommended carpet cleaning company. Same results. I had East coast flooring take out all of the carpet and look for issues under the carpet. None was found. I had laminate flooring put down in place of all of the carpet. Problem solved. I was not happy with having to replace the carpet after four years with hardly any wear other than cleaning it every time we came down. I agree there is some kind of a issue, but I did not figure it out.

[graciegirl]

We picked a beige colored carpet when our house was built in 2009. We only come down a few times a year and we was surprised when our carpet kept getting the reoccurring black spots even after we had it cleaned. So I tried it once more with a recommended carpet cleaning company. Same results. I had East coast flooring take out all of the carpet and look for issues under the carpet. None was found. I had laminate flooring put down in place of all of the carpet. Problem solved. I was not happy with having to replace the carpet after four years with hardly any wear other than cleaning it every time we came down. I agree there is some kind of a issue, but I did not figure it out.

I am sure you did, but will ask anyway. When you were gone did you keep your air conditioner set at 83? Sometimes mold can occur on a higher setting.