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Originally Posted by Count'n the days
Our impression was that our windows were under warranty for 10 years so we waited until close to that time to call the warranty office (352) 753-6222. We had to pay a $150 service fee to T&D (352) 748-0061 to replace up to three windows but the window itself was free. The T&D representative informed me that the windows are actually under warranty for 20 years not 10. I thought for sure our warranty said 10 yrs. but now, three years later, we have another broken seal. I guess I'll find out when I call if it's 10 or 20. Hope this helps.
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Called Romax, near Lady Lake and they replaced mind. Outstanding experience.