We got good traction on this thread and I hope we made more Villagers aware to check their internet speeds periodically to make sure they are getting what they are paying for. Remember, you will get an accurate reading only if you are hard wired to the router. If you are connected via wifi, your readings will be slower but should be in the "ball park" if you are standing near the wifi router with your phone or laptop.
As far as the slow upload speed outage we had here in Osceola Hills, no one will tell us for sure but after doing some research with my old collegues from Verizon, since we were getting service, 940Mbs download and 50Mbs upload, It's possible they ran out of capacity with all the new people signing up and they had to throttle the speeds giving them some time to add capacity. This is why our case was referred to engineering. My guess is they probably felt no one in the Villages was going to notice the slow upload speeds. Little did they know LOL. I wish somone would have just called and was honest and explained the problem and that they were working on it. Instead, they got a ton of complaint calls and many usless truck rolls to customer's homes. I hope they got some "learnings' from this experience and it doesn't happen again. Thanks to everyone who helped.
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