I don't believe the hardware store can legally duplicate it but there are machines in Home Depot & Lowes where you can "do it yourself." Not sure it can be done there but you can try. If it is like a REGULAR post office box (in a physical PO building) they have to replace the lock and both keys because if you lost it someone could theoretically find it and steal your mail if they can figure out what box it belongs to. In NJ it was $75 to change PO BOX lock and 2 new keys.
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